Privacy Policy

Koolweld Engineering Contractor ("Koolweld," "we," "us," or "our") respects your privacy and is committed to protecting any personal information you share with us through our website, koolweld.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information only when you voluntarily provide it to us. This includes:

When you schedule a meeting with us: Our Site uses Calendly to allow you to book a consultation. When you schedule a meeting, Calendly collects your name, email address, and any details you provide about your project or inquiry. This information is shared with us so we can prepare for and follow up on your meeting.

When you contact us by email: If you reach out to us directly through the email address listed on our Site, we will receive whatever personal information you choose to include in your message, such as your name, contact details, and the content of your inquiry.

When you browse our Site: We use Google Analytics to understand how visitors use our Site. This tool automatically collects information such as your approximate location, browser type, device type, pages visited, and time spent on the Site. This information is aggregated and does not directly identify you by name.

We do not collect sensitive personal information (such as government ID numbers, health information, or financial account details) through our Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Understand and improve how our Site is used
• Communicate with you about your project or service request
• Maintain records of client and prospective client communications

We do not use your personal information for any purpose other than those stated above, and we do not sell your personal information to third parties.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Calendly, to facilitate meeting scheduling. Calendly's own privacy practices govern how they handle this information, and you can review their privacy policy at calendly.com/privacy.
• Google Analytics, to help us understand Site usage. Google's privacy practices govern this data, and you can review their policy at policies.google.com/privacy.
• Government agencies or regulatory bodies, only if required by law.

4. Data Retention

We retain personal information collected through meeting scheduling and email inquiries only for as long as necessary to respond to your inquiry, manage our business relationship with you, or comply with legal obligations. Analytics data collected through Google Analytics is retained according to Google's standard retention settings.

5. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Be informed that your personal data will be, are being, or have been processed
• Access your personal information that we hold
• Request correction of inaccurate or outdated personal information
• Object to the processing of your personal information
• Request the erasure or blocking of your personal information, subject to certain exceptions
• Lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated

To exercise any of these rights, please contact us using the details below.

6. Data Security

We take reasonable organizational and technical measures to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Site is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Koolweld Engineering ContractorEmail: koolweldenggcontractor@gmail.com

If you are not satisfied with our response, you may also contact the National Privacy Commission at privacy.gov.ph.